Legal notice

Legal Notice

Company Information

  • Company Name: Gianna Shoes d.o.o.
  • Registered Address: Samoborska cesta 145, Zagreb 10000, Croatia
  • Company Registration Number: MB04648650
  • VAT Identification Number (OIB): HR27743781662
  • Contact Information:

Responsible Persons

  • Managing Director: Seherezada Azemina Molnár-Saračević

Bank Account Details

  • Bank Name: Zagrebačka banka d.d.
  • IBAN: HR1123600001103111138
  • SWIFT/BIC Code: ZABAHR2X

Terms of Service

By accessing or using our webshop, you agree to comply with and be bound by the following terms and conditions:

  1. Products and Services: Detailed descriptions of products, pricing, and availability are provided. We reserve the right to modify or discontinue any product without prior notice.

  2. Ordering and Payment: Orders can be placed through our website. Accepted payment methods includecredit cards, PayPal. All prices are inclusive of VAT.

  3. Shipping and Delivery: We deliver within Croatia and to select international destinations. Shipping costs and delivery times vary based on location and are specified during the checkout process.

  4. Returns and Refunds: Customers have the right to return products within 14 days of receipt, provided the products are unused and in their original packaging. Refunds will be processed within 14 days of receiving the returned goods.

  5. Liability: Gianna Shoes d.o.o. is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Privacy Policy

We are committed to protecting your privacy. Our privacy practices are outlined below:

  • Data Collection: We collect personal information necessary for processing orders, such as name, address, email, and payment details.

  • Data Usage: Personal data is used solely for order fulfillment, customer service, and, if consented to, marketing communications.

  • Data Sharing: We do not share personal data with third parties, except for service providers involved in order processing and delivery.

  • Data Security: Appropriate technical and organizational measures are in place to protect personal data against unauthorized access, alteration, or destruction.

  • Cookies: Our website uses cookies to enhance user experience and analyze website traffic. By using our website, you consent to our use of cookies.

Dispute Resolution

In the event of a dispute, customers may contact our customer service at info@lovehippocrates.com. If the dispute cannot be resolved amicably, it may be referred to the competent consumer protection authorities or the courts in Croatia.

Governing Law

These terms and conditions are governed by the laws of Croatia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Croatian courts.

Contact Us

For any questions or concerns regarding this legal notice, please get in touch with us at:

Email: info@lovehippocrates.com
Telephone: +385 989968721
Postal Address: Samoborska cesta 145, Zagreb 10000, Croatia