Shipping policy

Shipment Policy

Order Turnaround

Orders going to Croatian addresses are usually delivered within 2-4 days from the day of dispatch, but international orders can take up to several weeks to be delivered.

Delivery times for EU countries are within 3 – 10 working days and within 10-35 working days for the rest of the world after sending (Saturdays, Sundays and holidays excluded).

Shipping Costs

  • Domestic Orders (Croatia):
    Standard shipping fee is €4.90.Shipping is free for all domestic orders over €100.

  • International Orders:
    Shipping to the following countries is charged at a flat rate of €9.00, unless your order qualifies for free shipping:
    🇧🇪 Belgium, 🇨🇭 Switzerland, 🇦🇹 Austria, 🇭🇷 Croatia, 🇨🇿 Czechia, 🇩🇪 Germany, 🇩🇰 Denmark, 🇪🇸 Spain, 🇫🇮 Finland, 🇫🇷 France, 🇬🇧 United Kingdom, 🇮🇪 Ireland, 🇮🇹 Italy, 🇳🇱 Netherlands, 🇳🇴 Norway, 🇵🇱 Poland, 🇵🇹 Portugal, 🇸🇪 Sweden, 🇧🇾 Belarus, 🇧🇬 Bulgaria, 🇪🇪 Estonia, 🇬🇷 Greece, 🇭🇺 Hungary, 🇱🇻 Latvia, 🇱🇮 Liechtenstein, 🇱🇹 Lithuania, 🇱🇺 Luxembourg, 🇲🇹 Malta, 🇲🇩 Moldova, 🇷🇴 Romania, 🇸🇰 Slovakia, 🇸🇮 Slovenia, 🇺🇦 Ukraine

    Shipping is free for all international orders over €150.

Shipping Method

We use Croatian National Post (Hrvatska pošta) for both domestic and international deliveries. The method of shipping (standard or registered) is selected at our discretion, depending on the size and weight of your package.

Shipping Time & Responsibility

  • You will be required to sign for your package, so please ensure someone is available at the delivery address.

  • Please double-check your shipping address before confirming your order. We are not responsible for undelivered or delayed parcels caused by incorrect address details.

  • We cannot influence delays caused by customs or other external shipping disruptions.

Tracking Number

We provide tracking number for all shipments. There is a possibility of short delays, but it does not depend on us. 

Duties & Taxes

Please note that if your order is being shipped outside of the CROATIA or the EU, you are subject to duties and import taxes which are the responsibility of the customer to pay. You will be billed directly by the customs office of the destination country.

Need Help?

We hope that you find the website easy to use, but please feel free to email us or call us if you have any problems.